ibobet Terms of Use

We at ibobet operate a sportsbook and live casino platform available to users in supported jurisdictions where local law permits. Our terms set out the conditions under which you access our platform, create an account, deposit and withdraw funds, place bets, and use our services. By using ibobet, you agree to these terms. If you do not agree, you should not use our platform.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited. If you are in Jakarta, Surabaya, Bandung, Medan, or any other region, you must confirm that your local law allows you to use ibobet before creating an account.

These terms cover account creation, deposits and withdrawals, bonus terms, dispute resolution, and your rights and responsibilities as an ibobet user. We update these terms periodically. We'll notify you of material changes via email or in-app notification. Your continued use of ibobet after an update means you accept the new terms.

Account Creation and Eligibility on ibobet

To use ibobet, you must create an account by providing your email, setting a password, and verifying your identity through KYC (Know Your Customer) checks. We require your full name, date of birth, ID number, and phone number. You must be of legal age in your jurisdiction to use our platform. We do not knowingly accept accounts from users under the legal age for gambling in their region.

When you create an account on ibobet, you agree that all information you provide is accurate and complete. You are responsible for keeping your password confidential. If you suspect unauthorized access to your account, contact our support team immediately. We are not liable for losses resulting from unauthorized access if you failed to protect your password.

We reserve the right to suspend or close your account if we detect fraudulent activity, duplicate accounts, or violations of these terms. If we close your account, we'll return any remaining balance to your original deposit method within 5 business days.

Our ibobet Deposit and Withdrawal Policy

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers through mobile banking, local payment, online payment, and e-wallet. Each payment method has its own minimum and maximum account preferences, displayed in the deposit form. Deposits via mobile banking and local payment typically appear in your account instantly. Bank transfers may take up to one business day. Once your deposit is confirmed, your balance updates immediately and you can place bets.

Withdrawals on ibobet are subject to a review process. When you request a withdrawal, we verify your account for fraud and confirm your KYC details. This review typically takes 2–4 hours during business hours. Once approved, we send your funds to your chosen payment method. The payment provider then processes the transfer — timing depends on the method. We do not charge withdrawal fees.

We may reject a withdrawal if we detect a mismatch between your withdrawal destination and your KYC record, or if we flag the transaction for manual review. In this case, your funds return to your ibobet account and we send you an email explaining the reason. You can contact our support team to resolve the issue and retry.

Deposit confirmation

online payment and e-wallet are instant. Bank transfers take up to one business day.

Withdrawal review

We verify all withdrawals for fraud and KYC compliance. This takes 2–4 hours during business hours.

Payment methods

We support 8 local payment rails: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfer.

Withdrawal fees

We do not charge fees for withdrawals. The amount you request is the amount you receive.

Bonus Terms and Playthrough Requirements

When you claim a new-member offer or promotional bonus on ibobet, you agree to the bonus terms displayed at the time of claim. Bonuses carry playthrough requirements — you must place qualifying bets totaling a certain amount before you can withdraw the bonus as real money. The playthrough amount and eligible games are specified in the offer terms.

Bonuses expire if you do not complete playthrough within the specified window, typically 30 days. Once a bonus expires, it is forfeited and cannot be recovered. Some games contribute less toward playthrough than others — for example, live casino games may count as non-specific info while sportsbook bets count as non-specific info. We display contribution rates in your account under "Offer Terms".

We reserve the right to cancel or modify bonus offers at any time. If we detect abuse — such as placing bets solely to meet playthrough with no genuine gaming intent — we may forfeit the bonus and close your account. We use automated systems to detect abuse patterns, and our decision is final.

Betting Rules and Dispute Resolution

When you place a bet on ibobet, you agree to the rules of the specific game or sport. For sportsbook bets on Liga 1, Piala AFF, Premier League, Champions League, MotoGP, and badminton, we follow official league records for settlement. If a match is abandoned, postponed, or a result is later changed by the league, we settle bets according to the official outcome.

Live casino games (blackjack, roulette, baccarat, Dragon Tiger) are settled automatically based on the game outcome. If you believe a bet was settled incorrectly, contact our support team within 7 days with details. We'll review the game footage and official records, then correct the settlement if needed. We do not charge a fee for dispute resolution.

We at ibobet are committed to fair play and transparent settlement. All bets are settled according to official records and game outcomes, with no exceptions.

Data Protection and Account Security on ibobet

We protect your account data through SSL encryption and secure password hashing. Your KYC documents, deposit history, and betting records are encrypted and stored separately from your password. We never share your personal information with third parties without your consent, except where required by law.

You are responsible for maintaining the confidentiality of your account. We recommend using a strong, unique password and enabling two-factor authentication if available. If you suspect unauthorized access, change your password immediately and contact our support team.

We retain your account data indefinitely unless you request account closure. If you close your account, we retain transaction records for 7 years to comply with financial regulations. Your data is never sold or shared with marketing partners.

Jurisdiction and Liability

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We are not liable for any legal consequences resulting from your use of ibobet in a jurisdiction where it is prohibited.

We provide ibobet "as is" without warranties of any kind. We are not liable for losses resulting from technical errors, service interruptions, or unauthorized access to your account. Our total liability to you is limited to the amount you have deposited into your account.

If you have a dispute with ibobet, contact our support team via email or in-app chat. We'll work to resolve the issue within 14 days. If we cannot resolve it, you may escalate to our compliance team. These terms are governed by the laws of the jurisdiction where ibobet operates.

Summary: Your Rights and Responsibilities on ibobet

By using ibobet, you agree to these terms. You must be of legal age in your jurisdiction and verify that local law permits your use of our platform. We require KYC verification before you can deposit or withdraw. We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer. Withdrawals are reviewed for fraud and typically processed within 2–4 hours.

Bonuses carry playthrough requirements and expire if not completed within the specified window. Bets are settled according to official records and game outcomes. We protect your data through encryption and never share it with third parties. If you have a dispute, contact our support team — we'll work to resolve it within 14 days.

Our services are available only where local law permits. Users are responsible for verifying compliance with their own jurisdiction's law. We are not liable for legal consequences resulting from your use of ibobet in a prohibited jurisdiction.