ibobet Platform Privacy Notice

This page describes what we collect when you use ibobet and how we keep that data protected. We at ibobet take your privacy seriously. We collect only the information necessary to verify your identity, process your deposits and withdrawals, and comply with financial regulations. We do not sell your data to third parties, and we do not use it for marketing without your consent.

Our privacy practices apply to all users of ibobet, whether you access our platform via Android app, iOS browser, or desktop. Your data is encrypted in transit and at rest. We store your account information, transaction history, and KYC documents on secure servers. This notice explains what data we collect, how we use it, who has access to it, and what rights you have.

We update this privacy notice periodically to reflect changes in our practices or legal requirements. We'll notify you of material changes via email or in-app notification. Your continued use of ibobet after an update means you accept the new privacy notice.

What Data We Collect on ibobet

We collect your email address, phone number, and password when you create an account. We use your email to send account notifications, deposit confirmations, and withdrawal updates. We use your phone number for two-factor authentication and account recovery. Your password is hashed with a cryptographic algorithm — we never store it in plain text, and we cannot see it.

During KYC verification, we collect your full name, date of birth, ID number, and a photo of your ID card or passport. We use this information to verify your identity and comply with anti-money-laundering regulations. We store these documents encrypted and separately from your betting history.

We collect transaction data: every deposit, withdrawal, and bet you place. We record the amount, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer), timestamp, and outcome. We use this data to settle bets, process withdrawals, and detect fraud. We also collect device information: your operating system, browser type, IP address, and device ID. We use this to prevent unauthorized access and detect duplicate accounts.

How We Use Your Data on ibobet

We use your data for four main purposes: account management, payment processing, fraud prevention, and legal compliance. For account management, we use your email and phone to send you notifications about your account activity. For payment processing, we share your name and account details with payment providers (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) to confirm deposits and process withdrawals. These providers are bound by confidentiality agreements and may not use your data for other purposes.

For fraud prevention, we analyze your betting patterns, device information, and transaction history to detect suspicious activity. We use automated systems to flag duplicate accounts, unusual withdrawal patterns, and potential money-laundering activity. If we detect fraud, we may suspend your account pending investigation.

For legal compliance, we retain your transaction records for 7 years to comply with Indonesian financial regulations. We may disclose your data to government authorities if required by law. We do not disclose your data voluntarily — only when legally compelled.

Account data

Email, phone, password (hashed). Used for login and notifications.

KYC documents

ID card, passport, photo. Encrypted and stored separately. Used for identity verification.

Transaction history

Deposits, withdrawals, bets. Retained for 7 years for regulatory compliance.

Device information

OS, browser, IP address, device ID. Used for fraud detection and account security.

Third-Party Processors and Data Sharing

We share your data with third-party processors only when necessary. Payment providers (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your name, account number, and transaction amount to process deposits and withdrawals. These providers are bound by data protection agreements and may not use your data for marketing or other purposes.

Our servers may sit outside your jurisdiction — we use cloud infrastructure in multiple regions for redundancy and performance. Your data is encrypted in transit and at rest, so the physical location of our servers does not affect your privacy. We do not share your data with analytics companies, advertisers, or social media platforms. We do not use cookies to track your behavior across other websites.

We may disclose your data to government authorities, law enforcement, or regulators if required by law. We will notify you of such disclosure unless legally prohibited from doing so. We do not voluntarily share your data with any third party.

We at ibobet encrypt your data end-to-end and never sell it to third parties. Your privacy is protected by law and by our commitment to transparency.

Your Rights and Data Retention on ibobet

You have the right to access your personal data. You can view your account information, transaction history, and KYC status anytime in your ibobet account. You have the right to correct inaccurate data — if your name or ID number is wrong, contact our support team and we'll update it. You have the right to request deletion of your account and associated data, subject to legal retention requirements.

We retain your account data indefinitely unless you request account closure. If you close your account, we retain transaction records for 7 years to comply with financial regulations. Your KYC documents are retained for 3 years after account closure. We do not retain your password or payment method details after account closure.

You have the right to object to automated decision-making. If we suspend your account based on fraud detection, you can request manual review. We'll examine the evidence and explain our decision. If we made an error, we'll restore your account and apologize for the inconvenience.

Cookies and Tracking on ibobet

We use cookies to maintain your login session and remember your preferences. These are session cookies — they expire when you close your browser. We do not use tracking cookies to follow your behavior across other websites. We do not use third-party analytics or advertising cookies.

Our Android app does not use cookies. Our iOS browser access uses the same session cookies as our desktop site. You can disable cookies in your browser settings, but this may prevent you from logging into ibobet.

Contact Us About Privacy

If you have questions about our privacy practices, contact our support team via email or in-app chat. We'll respond within 14 days. If you believe we've violated your privacy rights, you can file a complaint with your local data protection authority.

Summary: How We Protect Your Privacy on ibobet

We collect only the data necessary to verify your identity, process payments, and comply with regulations. We encrypt your data end-to-end and never sell it to third parties. We share your data with payment providers only to process deposits and withdrawals. We retain transaction records for 7 years for regulatory compliance. You have the right to access, correct, and delete your data subject to legal requirements.

We use cookies only to maintain your login session. We do not use tracking cookies or third-party analytics. If you have questions about our privacy practices, contact our support team. We'll respond within 14 days. Your privacy is protected by law and by our commitment to transparency.